Important Information on Ordering Articles for Downloading

1. Credit card. Articles can be ordered & immediately downloaded by using either PayPal or a major credit card (Visa, MasterCard, American Express). Orders are processed by Americart, one of the major shopping cart programs. Please note: individual Journal articles are only available for purchase using our online service, and cannot be purchased by mail or phone order. We do, however, offer several reprint collections, as well as all of our back issues, which can be ordered by mail, phone, or online (for delivery by 1st class mail).

2. Acrobat pdf files. Articles are provided in Adobe Acrobat pdf format. This ensures that the articles you download look just as they do in the Planning Commissioners Journal -- with high quality graphics and photos. Articles have been optimized for printing (this means they will look sharper printed out than on your monitor).

3. Select one copy or multiple copies. For each article, choose whether you expect to print out a single copy and/or store the article on one computer, or want a license to print out up to 20 copies and/or store on more than one computer. This is based on an honor system, which we trust you will adhere to. If, after ordering a single copy you decide you want to make additional copies of the article, please call our office (toll free in the U.S. at: 1-888-475-3328) to pay the balance due. For permission to print out more than 20 copies, also contact us. Outside the U.S., call: 802-864-9083.

4. Downloading your selections. After you complete your order, the URLs for downloading the article(s) will be displayed on your screen along with a user name & password you will need to enter to access the download file (you should also receive this in an e-mail confirmation). We suggest you download the articles by clicking on the URLs when they are displayed. Depending on the length of the article, and the speed of your internet connection, an article will take anywhere from 10 seconds to 10 minutes to download.

5. Questions / Problems Encountered? If you have any questions, or run into any problems, please e-mail us at: pcjoffice@gmail.com. Note that as a small business our office is usually staffed from 9am to 3pm Eastern time during business days. Email received over the weekend or after hours will be replied to as soon as possible during our regular business hours.